Add a member

Add a member manually, assign a subscription, or delete a member from the Memberful dashboard.

You can add members manually through the Memberful dashboard and assign subscriptions to their accounts.

In this help article, we’ll explain how to add a member, assign a subscription, and delete a member’s account.

Add a member

1. Go to Members

   Go to Members in the Memberful dashboard.

2. Open the new member form

   Click New Member.

   
3. Enter the member's details

   Enter the member’s name and email address.

4. Create the member

   Click Create Member.

   

After adding a new member, they will require a subscription to access your paid content. If they do not have a subscription added, they will only have access to free member content.

Add a subscription

1. Find the member's subscriptions

   From the member’s profile, scroll down to the subscriptions section.

2. Add a credit card (optional)

   Add a credit card on the member’s behalf. If you don’t, the member is prompted to add one a week before their subscription renews, provided the relevant email template is enabled. For more detail, see Email templates.

   
3. Add a new subscription

   Click Add a new subscription.

   
4. Select a plan

   Select the plan you want to add from the dropdown list.

5. Choose whether to charge the member

   If there’s a credit card on file, uncheck Charge credit card for this plan… if you don’t want to charge for the subscription or if payment is collected externally. For more detail, see Accept external payments.

   
6. Start the subscription

   Click Start the subscription.

Delete a member

Deleting a member is permanent and cannot be reversed.

1. Go to the member's profile

   Go to the member’s profile in the Memberful dashboard.

2. Edit the member

   Click Edit member.

   
3. Find the delete button

   Scroll down to the bottom of the page.

4. Delete the member

   Click Delete (member’s name).